Frequently Asked Questions

We do not charge a penny for the services we provide. There have been many reported cases where people using No Win No Fee claims services have ended up with very little compensation even though they won their case. This is because their ‘No Fee’ only applies to the ‘No Win’ and those that win have had to pay large amounts of their compensation to the company who were supposed to help them. We do not charge you a penny – win or lose – and we’ll even give you £500 in addition to your compensation.

Your solicitor will provide their services to you on a Conditional Fee Agreement however unlike other solicitors ours will not charge you a fee in any circumstances unless you attempt to make a fraudulent claim.

• The person who has suffered the personal injury has given you their permission for us to contact them (we will check this when we speak to them),
• The person you refer has not already contacted us about their injury,
• The person you refer is not claiming compensation in connection with a road traffic accident,
• The person you refer is successful in making their claim for compensation, and…
• You can demonstrate that the person you refer is a friend or family member (and that you are not referring people as part of any business activity).

• Your claim relates to a road traffic accident
• Your claim is for injuries suffered as a result of a criminal offence and your compensation is paid by the Criminal Injuries Compensation Authority
• Your claim is fictitious or fraudulent.

We do not charge a penny for the services we provide. Our solicitors ensure that in the event you lose your case you are covered by insurance (taken out by and paid for by our solicitors at no cost to you). If you win your case our solicitors will claim their costs from the other side.

The only time we ever ask anybody to pay a fee to us if they deliberately provide us with false information in an attempt to make a claim for compensation that they’re not entitled to, or you don’t co-operate with reasonable requests made by your solicitor, or if you decide to withdraw your claim prior to its conclusion.   If this happens then we will charge the cost that we, and our solicitors, have incurred in providing services to you.